We have a highly trained, dedicated and caring team. Our 11 nurses are all qualified and registered with the RCVS. Our 3 full-time veterinary surgeons all have extra qualifications on top of their veterinary degrees – Andrew Wills has an orthopaedic surgery qualification, Penny Birchall has both surgery and radiology qualifications, and Sarah Bignell has a qualification in medicine.
The practice also deals with many complex cases that are referred by veterinary surgeons in practices throughout Kent. Andrew Wills takes a lead role in pain management and have been involved in a European symposium on developing best-practice in pain control.
Everyone that works here has at least one much-loved pet, so we genuinely understand what a worrying time it can be for people when a loved one is poorly.
Modern hygienic premises
Brand new, modern hygienic premises, air conditioned for you and your pets’ comfort. All floors, walls are doors are coated with a special hygienic resin to help prevent bacterial growth – not just any old paint!
Waiting Room
Spacious waiting room with a quiet corner for nervous pets.
‘Keyhole’ surgery
We were one of the first practices in the UK to offer ‘keyhole’ surgery for various operations, including bitch speys. As in people, keyhole surgery is much more comfortable for the patient.
Vaccination, neutering and microchipping
Vaccination, neutering and microchipping available, as well as a full range of diets and advice on feeding both healthy and poorly pets.
Anaesthetic
We use the safest anaesthetic currently available (Sevoflurane). This is not routinely used in NHS patients to help save some money.
Digital x-ray facilities and high-resolution ultrasound
Easier and quicker to reach a diagnosis, and previous images can be found at the touch of a button.
In-house laboratory
A laboratory in house enables us to run a wide variety of tests and have the results available the same day; usually within a few minutes. Compare that to your GP where you have to phone back and are lucky to get the results within a week or two.
In-patients
A qualified nurse is onsite all through the night Monday to Friday to look after any patients requiring hospitalisation, with the vets on-call and available to help with any problems that might arise.
Wards
Separate cat and dog wards to reduce patient anxiety, as well as an intensive care unit and a separate ward for potentially infectious cases. We have 3 very large kennels in the dog ward to enable us to comfortably hospitalise patients as large as a Great Dane!
Exercise
Secure enclosed exercise area for dogs, with bark chippings to walk on that are much softer underfoot compared with concrete.
Access
Easy access for our disabled clients, with no steps and wide doorways.
Medication
We compare very favourably with supermarkets and internet pharmacies when checking prices for various medications and de-flea/worming products.
